199 taurus no forward no reverse did filter service no burned fluid ,filter not plugged but did change w seal?

took valve body off and found outer retainer ring for pump blades broken and ground up this allowed blades to stay in pump rotor. (thus no pressure) is this a normal failure or did something else cause it.can't tell if pump drive shaft is broken , not in pump side anyway looks good. on converter side i will have to take other plate off. shaft won't pull out of converter. is this normal or do you have to remove the other plate from bell housing? i can turn it with little effort with a rag and a pliers.
199 taurus no forward no reverse did filter service no burned fluid ,filter not plugged but did change w seal?
That type of pump failure is not typical. Either a piece of debris jammed the pump, breaking the vanes and ring, or the ring failed and damaged the vanes. In either case, the pump jammed. With the valve body/pump assembly removed, the pump shaft should just pull out with a little wiggle. If it doesn't, that means that the shaft splines are jammed in the converter splines from the force of the pump failing. You might have to use a pair of pliers to grab the shaft and rotate it a little one way or the other to un-stick it. The shaft is junk anyway. The splines are probably twisted. At minimum you need a new pump shaft and valve body/pump assembly. Probably a converter too. Might as well pull the trans, or take it to a shop for repair if you don't have a hoist, engine support and trans jack.

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